or Stride Bank pursuant to a license from Visa U.S.A. The Chime Visa® Debit Card is issued by The Bancorp Bank, N.A. We’re more than happy to answer your questions.īanking services provided by The Bancorp Bank, N.A. If you’re still having trouble after exploring the resources above, reach out to Chime’s customer support.

What Is Chime? – For new Chime members, this is an excellent resource to help you better understand how Chime works and learn more about our features, products, and tools.

In this article, we discuss the red flags to look out for to avoid scammers that try to take advantage of these promotions.

How Will I Know if I Win a Chime Sweeps – We occasionally host sweepstakes to reward our members.

How to Use Pay Anyone – Pay Anyone is Chime’s money transfer feature that allows you to send cash (fee-free) to anyone.³ Check out this guide if you have questions about using Pay Anyone to transfer funds to your family and friends.

You may find this guide helpful if you are trying to figure out your direct deposit timing.

Chime Holiday Schedule – This guide answers questions about our holiday schedule and banking partner operating hours.

² In this article, you can find commonly asked questions about Credit Builder, like how to withdraw cash from the Credit Builder card and how to use it to better your credit.

Credit Builder Basics – The Chime Credit Builder Secured Visa® Credit Card¹ is a secured credit card by Chime that can help boost your credit score.

And if you can’t find what you’re looking for, you can use the search bar on the top right corner of the page. In addition to our FAQ page, our Chime Guides include the product tips and how-to’s you need to get the most out of our services.

The FAQ page covers several topics, from sending paper checks with the Chime Checkbook feature to Chime’s referral bonus program. Before reaching out to our customer support, check out the Chime FAQ to see if your questions have already been answered.

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